Polish Rail through the eye of TVN – II

by

Picture 15

Still from TVN’s Polskie koleje cz. 2.

(Click to view.)

Pawel:

We bought train tickets in Gdansk for a journey from Gdansk to Jaroslaw and return. To Jaroslaw we took a poszpieszny (semi-fast) train to Warszawa from Gdansk. In Warszawa we changed to an ekspres (fast) train to Cracow. From Cracow we took a pospieszny train to Jaroslaw.

Sylwia:

In Warszawa we discovered that our train was running 40 min late and that we had only a couple of minutes to change onto the Ekspres train to Cracow. The worst leg of the journey was Cracow to Gdansk. The train was packed like a sardine tin. There was nowhere to sit or stand even we immediately wanted to get out. we rang all our family and friends with Internet access to ask whether their might be an alternative route via Katowice, but they couldn’t find a connecting train.

TVN

Couldn’t you have asked the guard or his assistant?

Sylwia:

It was impossible to get to them. I’ve no idea where they were.

TVN:

How’s that possible? I don’t understand. Was it that crowded?

Sylwia:

It was very crowded. There really was no way to walk through the train. Passengers had difficulties in getting off the train at their destination stations.

TVN:

Can you tell me where I am to sit down if I have this ticket?

Assistant Guard:

According to the note, if you find a free seat, you are free to use it; if you don’t, you are free to travel standing.

TVN:

It’s a lottery?

Assistant Guard:

Yes. It’s a lottery.

TVN:

As there aren’t enough seats, why don’t you attach more coaches?

Assistant Guard:

Well, there is a technical problem.

TVN:

What, the locomotive couldn’t haul more coaches?

Assistant Guard:

It might be able to haul them, but the length and mass of the train. A certain mass is calculated for each route.

TVN:

What! Am I to travel for 5 hours standing in InterCity?

Assistant Guard:

It would be best if Sir got in and looked for a seat. OK?

Caption:

IC Gdansk-Warsaw
2nd Class 108 zloty

TVN:

Bon appetit!

Lady passenger:

Thank you

TVN:

What! No places in the restaurant car?

Lady passenger:

Unfortunately not. It’s shocking. There was a while ago, but the train is so packed…

TVN:


Was it so difficult to inform passengers that the train would be so badly delayed.

Guard:


But Sir, we didn’t know either.

TVN:


You have no telephone communication.

Guard:

We do have telephone communication. But no one is going to tell us how long we are going to stop here.

TVN:

Do you like being late?

Krzystof Celinski, Chairman of PKP Intercity:

No, I don’t like being late.

TVN:

What do you think of those who are late?

Krzystof Celinski, Chairman of PKP Intercity:

Well, you know, you can’t have a good opinion about those people who are late. Certainly not. Sometimes it may happen that someone has…

TVN:

Why are your trains so frequently late?

Krzystof Celinski:

All these late running trains, not always… It’s not always the fault of PKP InterCity. Of course the passenger is not interested whenever the track is being repaired, or the train has caught up with another train, say a goods train. Of course, everybody blames InterCity.

TVN:

Why don’t you now reduce your fares on routes which are being rebuilt and where the journey takes substantially longer?

Krzystof Celinski:

Our track access charges are the same.

Damian Grabowski, Vice-chairman Arriva PCC:

For example we had a problem and wanted to rent some rolling stock from PKP. They weren’t willing to rent the rolling stock to us in spite of the fact that there is a lot of spare rolling stock which is underutilised. So it was possible. In addition the margins that they wanted to charge us for selling our tickets were without precedent anywhere in the world. There were problems in getting the arrival of our trains announced at stations. There were problems in fuelling our trains. The charges that were proposed would have meant it would have been cheaper for our trains to fill up at the local petrol station. It was a joke!

.

Advertisements

3 Responses to “Polish Rail through the eye of TVN – II”

  1. Gavin Whitelaw Says:

    Welcome to the wonderful world of Privatisation. Coupled with Polish customer relations, a recipe for disaster as the Poles are finding out (the hard way!) Why does EVERY rail system think that they can do it EXACTLY the same way as others who have failed, but THEY can make it work and are surprised when it doesn’t!!

    • dyspozytor Says:

      Most, of the problems depicted on the film actually occurred on the bits of Polish Rail that are still state-owned. Actually, I think the nationalisation – privatisation debate is totally irrelevant here.

      What we have in Poland is a government that sees transport investment as = road investment. Also a reorganisation model that takes the worst from the UK fragmentation of the rail industry… and then makes it even worse!

  2. John Ball Says:

    I’d have thought that any sane country would take one look at the british fiasco of corruption, greed and incompetence, and said – ‘privatisation – no way!’

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s